Class Policies

Rain-outs
Due to San Francisco's micro-climates and variable weather patterns, we normally only determine rain-outs within an hour of class time.  Because of the ever changing weather, we play through light rain (drizzle) and when the field is damp.  We will not play in heavy rain, if there are standing puddles on the field, or if the field is too muddy.  We will send email notification and tweets for any classes which are cancelled due to weather or other reasons. If rain is in the forecast or it has rained heavily in the last 24 hours, please call our rain-out line at (415) 762-5123 Ext 7 within an hour of your class start time. Rained out classes will be made up at the end of the season (up to two make-ups). If we experience more than 2 rainouts, you can makeup those classes at another location or the following season. No refunds are given for rain outs.

Class cancellation
Classes are fully refundable up to the start of the first class (please give us at least 24 hours notice). Class cancellations after the first will be pro-rated, less the administrative fee. We cannot give refunds after the 4th week of class or for missed classes. However, you are welcome to attend any other regularly scheduled class with available spots. Please note the majority of our weekend classes reach capacity, so we may not be able to accommodate multiple weekend make-ups. Please email us to confirm your spot before attending a make-up class.

Makeup Classes
If you are unable to attend a class or your class is rained out, you may participate in any other regularly scheduled class for your child's age group during that season.  For classes which are rained out we will offer up to 2 additional weeks of makeup sessions for everyone enrolled. If more than 2 classes are rained out in a season, you may attend a makeup class at another day and time. No refunds are given for rainouts. Please email info@sftots.com if you would like to attend a different class to ensure that we don't overfill any single class.

Illness
If your child is sick, please do not attend classes. Children in our classes are in close contact to other children, our coaches and equipment. Germs spread easily and staying healthy is important. Please use your best discretion when bringing your child to class if they are not feeling well. You can always do a makeup class once they are feeling better.

Registering
Registration for a new session is open first for returning children from the current session and then general registration is open to everyone. To receive notification when new sessions are available for registration, you can follow us on Twitter and/or sign up for our email newsletter.

Discounts
We offer various discounts for our program including sibling disounts and multi-sport discounts. We also partner with some organizations such as the Golden Gate Mother's Group which memebers will receive a discount. Discounts may not be combined and may be prorated if registering for a class that is currently in session.

Current discounts for classes:
• Sibling Discount - Register 2 or more kids from the same family and receive 10% off total registration.
• Mutl-Sport Discount - Register for a Hoops AND a Soccer class and receive 10% off total registration
• Mutl-Sport Discount - Register for MiniSoccer AND a Soccer/Hoopster class and receive 10% off total registration.
• Golden Gate Mother's Group - members get $10 off classes

* Our registration system doesn't automatically apply the discount. Mention it in the comment section and we will credit you the discount afterwards.